Sydney Holistic Dental Centre

4.0
based on 4 reviews

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4 reviews about Sydney Holistic Dental Centre

verified email - 15 Jan 2024

Excellent dentist and care.

Dr Lewis Ehrlich and the team are excellent. Genuinely provide person-centred care and emphasise holistic health and wellbeing in the context of dental health. His expertise, skills, and proficiency are brilliant. You always feel as if you’re getting the best outcome and remain in safe hands. HIGHLY RECOMMEND.

Ngan Lam is also brilliant (oral hygienist) and is a real asset to the team at SHDC. Very friendly and does an excellent job. Highly proficient and great rapport with clients (myself in this case).

Have been to several dental clinics across the country; and find SHDC to be outstanding.

Anonymous
verified email - 22 Jul 2010

The Sydney Holistic Dental Centre is run by dentist where Holistic health is their passion. This is reflected in their services offered and how they manage and motivate their staff to support their vision working as a great team. Outstanding!

Dear zoej00 - thank you for your positive comments. Our aim is to help our patients understand the links between oral and general health so that they can achieve, enjoy and maintain optimum health. We're glad to see such a positive endorsement of our holistic approach to dentistry. Kind regards, SHDC.

verified email - 16 Aug 2008

This was one of the worst dental experiences I ever had. The dentist applied the anaesthetic needle the lower gums to do a filling (he needed to extract the previous filling and make it better, as it had chipped and a nerve was exposed so hurting me).

When the dentist started drilling, I could still feel the pain because the needle didnt numb me enough, the pain was excruciating (of course) and I screamed. The dentist did not believe that his method of anaesthesia was not working on me and continued treatment, albeit slowly, but because I was not anaesthetised, it hurt like hell.

This dentist is one of the reasons why I am petrified of going to a dentist now.

Dear DemeterD - it is regrettable that you had such a negative experience at our surgery. We pride ourselves on exceptional customer service and work with all our patients to maximise their comfort. Our holistic approach to dentistry provides an opportunity for multiple forms of sedation so that even the most anxious of patients can undergo complex procedures with minimal discomfort. It is unfortunate that you did not inform us of this situation - we will always listen to our patients and try to make amends where possible. Feel free to contact us at any time to discuss your experience. We hole to see you again some day. With our highly trained and skilled team I am confident your experience would be a very different one. Regards, SHDC.

DemeterD 07 Nov 2013

Dear SHDC

If you actually read my comment - I DID tell the dentist that I was feeling pain. I think my involuntary scream would have been a big clue that I was in pain.

I also didnt see anything about holistic dentistry other than the brochure and information. There was no discussion about how to manage things holistically. Just sounds like a marketing gimmick as opposed to any real philosophy.

verified email - 07 Jun 2008

I have finally found a good dentist in the city, and one that I endeavour to go to regularly now. I value that they relate oral health to general health. When I emailed before making my first appointment, to ask about costs, they emailed back quickly with all the details. Recent research and other published material are available to read on the web site and also in the waiting room. It allows me to have informed choice about my dental care. I wish I had had this information many years ago to have made better choices about my dental care but greatful to have it now. A great dental centre and staff.

Dear Sbak50 - thank you for your positive comments and support of our surgery and holistic approach to dentistry. There are a lot of confusing messages and vested interests out there - we aim to help our patients understand how their oral health can impact their general health and what treatment options would be best for them based on their individual circumstances. I hope you continue to visit our surgery and that we can help you obtain your optimum health. Kind regards, SHDC.

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