87 Movers Las Vegas

Tracy, I wish you would have told the internet the whole story how you called for a same day move. I told you I would call my guys to see if they were available for that, but once you said you were shopping around I didn't see a need to call anymore. How could you leave a 1 star review when you did not business with us? If you don't understand numbers, we are simply $60 per man per hour. I'm not sure what was lost in translation, but I have never had a customer give us a 1 star review because we are weird. Don't you find that to be wrong? We only want to get reviews for people who have actually done business with us which you did not and I find that part weird.

Hi Krys, I'm sorry your mom didn't get her bed fixed, and it wasn't without trying. As you mentioned the wrong part was ordered but that wasn't the intention to make her wait. Also we had gave it to a company called Top Handyman, so while I don't agree with getting a 1 star review for her move, I'm not sure why you didn't give equal treatment to that vendor and we have to absorb this bad review for the both of our companies. If there was something we could fix we could have come up with a solution that would make her happy but instead we spent time, money, and resources and still got 1 star, and I wish I knew why and how to change your mind to remove this.

JD T, if you are a real customer of ours, you would know we pride ourselves on transparency and value. There are NO hidden costs, ever. You hourly rate is clearly stated on the emailed quote, and a copy of said quote would have been emailed to you upon acceptance.
We are not exactly sure who you are as we meticulously checked all our records, phone logs, phone calls, emails, and any other form of communication you may have had with us, and we could not locate you anywhere in our system. You have not provided another name or invoice number. Is it that hard to provide the information I need if you are a real paying customer? This should be easy on your part as you claim you hired us for a job. This makes me conclude we've never done business together, making this negative review real hard to believe.

I'm sorry, but this is not the way to get re-hired with our company. Why would you blatantly lie to the Internet just because you weren't able to get what you want for working for us? You have my number and you can call when you are ready to man up and resolve this - because I saw good in you when we hired you, and I would hate to be proven wrong by having this 1 star review stick.

Hi Kimberly White, we attempted to call you several times to address your 1 star review and also texted but there was no reply. It seems you may be upset about us which shows in the 1 star review you wrote, but I do want to address it here since I doubt you will pick up your phone or reply to me on those platforms. I have never said the words of "What do you want me to do about it?" I did acknowledge to you in January when you hired different movers to unload your containers that I don't think we damaged your table. You are a very blunt woman who knows what she wants, which is something I told you that I like as a quality in a person. I'm very certain with your personality, you would have reported to us that we damaged your table back in December when we had moved into the container. You had fabricated a story to me how there was a loud bang, you ran to your container, the driver of the container company saw and witnessed this, and then you call month later to tell us which is not congruent to the type of person I booked this move with. I tried to call you to thank you for telling me that I need to hire more people too, which I did. I thought you would be happy for me that we are providing jobs for people so they can support their families. I'm not someone who would hire a bunch of people only to have them work for a couple hours a week, so I consider hiring is a challenging thing with staffing shortage or not. When you booked us for your loadup last Fall, it isn't true that I only have 3 people work for me. That part was false, I told you I would never bring 5 people to load up (1) 16' container which was your request I offered 3 and unfortunately we had a call in on the day we can move you when we felt like it was safe since it rained the day of your scheduled move. Please don't forget that you were an hour late to your own move. How come this was not mentioned in your review about us? Leaving out details of a story can sway a reader's direction to fit your narrative - and we could have charged you for that but we did not. Again when confronted about damage about your table which I don't believe was caused by us I had told you that this isn't a valid claim. You begged for a resolution anyways which I replied "How am I supposed to do that?" Being stumped after I repeated your story back to you, it was at that time you told me you would be calling later. This is 6 months later, when will that talk happen? However, I'm not a perfect person and I would like to patch things up with you so that you would choose us next time. Since you omitted the part of the story that you were looking to have your job done in a certain amount of time under 8 hours (we did this in 5.5) your belongings were carefully stacked, I had the impression we were successful in this move and we took your payment when we were at the airport waiting to board back to Vegas. Your complaints were that we are short staffed, and with me not being available we rolled with the punches with a call in, had other jobs that needed to be performed, and we thought you were happy. I'm still open for talks and want to show you a better experience next time if you would have us - but again your home being very nice does not require 5 movers. 702-996-1787 option 1.